Social Self-Service and IT Organizations

The landscape of IT is constantly changing, including the way that information technology services are being delivered. IT professionals are being pushed to be more efficient, with more time spent taking on strategic tasks that their organizations require for long-term ...

Recent Posts

Your Social C-Suite – 4 Motivation Tips

By Babette Ten Haken on Oct 21, 2014
Motivating a C-suite into becoming a social C-Suite is a tall order. The overall credibility of your smarter social business strategy hinges on their level of engagement and awareness. For all practical purposes, it’s always reassuring when your leadership has ...

The Benefits Of Idleness

By Stowe Boyd on Oct 21, 2014
Americans have a well-known obsession with productivity. In recent research I am involved in we found that personal productivity is the highest aspiration in the use of work technologies. But perhaps this focus is not necessarily the best for us ...

#SocBiz and #IBMConnections Chat

By Luis Benitez on Oct 16, 2014
One of the things I most enjoy in my role at IBM is the ability to share and exchange information with other thought leaders in the composable business space. To that extent, I recently hosted a Google Hangout with noted ...

Video Collaboration, Social Business and ROI

By Tiffany Winman on Oct 14, 2014
Video collaboration, or the use of video to provide face-to-face interaction, has become a powerful tool for enterprises to improve both revenue-driven and operational tasks. IT typically represents an operational overlay for many video efforts, such as setting up group ...
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