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Articles by Jim Harris

MSPs are IT Guide Dogs for the Cloud

By Jim Harris on Apr 28, 2015
Alan Berkson recently blogged that one of the four roles of a managed service provider (MSP) is as a guide. “The role of guide,” Berkson explained, “may be the most important and emerging role in the MSP space. A key ...
Topic: MSP

The Cloud needs an Armored Car Service for Data

By Jim Harris on Apr 22, 2015
A common trope in television and movie crime dramas is an armored car heist. This has narrative appeal for several reasons. One, while the money is in transit you can have lots of cool car chase scenes. Two, it’s easier ...
Topics: CSP, MSP

The Cloud Beyond and around Data Storage

By Jim Harris on Mar 19, 2015
Like many people, one of my earliest experiences with the cloud was data storage. Having extra disk space for backing up files and making it easier to share files with others was a major selling point. Plus the sale price ...
Topic: CSP

Cloud Service Providers must also be Cloud Security Providers

By Jim Harris on Mar 2, 2015
As organizations turn to cloud service providers (CSPs) and managed service providers (MSPs) for business-enabling services, such as infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS), they also need these service providers ...
Topics: CSP, MSP

IBM Cloud Powers Up Startups

By Jim Harris on Nov 13, 2014
Startups have long been a fountainhead of innovation. Lead by entrepreneurs with brilliant ideas and the passion to transform those ideas into real products and services, startups have produced breakthroughs in many fields. Of course, many of those ideas didn’t ...