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Shawn Drew

Shawn Drew

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As a technology strategist, I've been helping companies embrace new technologies for over a decade. As a technology writer, I've written extensively on computing topics, trying to impart my knowledge of emerging technology to my readers.

Articles by Shawn Drew

Gamification Coming to ERP

The concept of turning ordinary tasks into games in order to make them more appealing is hardly new, even within the tech industry; but there have always been some systems that seemed so far removed from being a game that ...

The Internet of Things Will Revolutionize CRM

Customer relationship management (CRM) software is expected to continue its steady growth over the next year, but the emerging Internet of Things (IoT) could spur some serious innovation and investment within the area in a very short time. As the ...

Business Software Market Growth Signals New Era

Some new business software market numbers suggest that it is time to stop calling cloud computing a trend and start thinking about it as the next natural phase of all IT. The impressive surge of cloud-heavy software vendors proves that ...

Cloud Computing Services Being Used without IT's Knowledge

While the benefits of cloud computing continue to outshine any potential drawbacks, some IT managers and executives at midsize businesses still take a cautious approach with this new technology. While the needs of businesses differ, some new research, as discussed ...

Skills for Mainframe Jobs May Be in High Demand

The term "mainframe computing" may naturally evoke a 1960s computer room, but the reality is that many large and midsize businesses still rely on these computers to keep their operations running. Some new insight into mainframe jobs shows that there ...

Is Big Data Analytics Just a Buzzword?

It is no surprise that big data analytics was the central focus of Gartner's 2014 BI Summit in London, but one panel had to field an unusual question regarding the future of one of IT's central buzzwords. The answers were ...

Web-Scale IT Will Take Over the Business World

The features that drive IT practices at some of the world's largest Internet companies will soon become more commonplace across the industry, according to new insight from Gartner. This new way of thinking about IT and the data center, called ...

ERP Software Implementation Is Growing More Difficult

More than 60 percent of businesses report receiving less than half of the expected benefits from their enterprise resource planning (ERP) software implementation over the past year, according to a new survey reported by CIO. IT managers intending to upgrade ...

Biggest Cloud Computing Threats

A report from the Cloud Security Alliance (CSA) highlights the cloud computing threats that are most likely to cause businesses problems in the coming years. IT managers must understand these threats in order to mitigate them since cloud computing is ...

Business Apps Are Becoming Agile and Mobile-First

As the cloud continues to change the foundation of information technology, some new insight into cloud-based platforms shows how ease of development is driving a new class of throwaway business apps. At the same time, these applications are being increasingly ...

SMB Social Media Excellence Requires IT's Input

As social media continues its explosive growth, some new research shines a light on the importance of social SMBs. While social initiatives are usually run through the sales or marketing department, midsize businesses have to understand IT's role in SMB ...

CRM Software Is Being Absorbed by the Cloud

The importance of customer relationship management (CRM) software has always seemed to position it on the cutting edge of emerging technology. According to a new report, this trend will continue. Not only is an enormous amount of CRM revenue now ...

Understanding the Third Platform Is Essential for Midsize Businesses

Industry experts agree that the world of IT is about to undergo a massive shift toward the third platform of computing. This consolidation and escalation of services will force IT managers and executives to adapt quickly to the changing world ...

Big Data Is about to Get Even Bigger

For an IT manager at a midsize business, getting a handle on storage needs in today's shifting marketplace is difficult enough. New insight into the world of big data shows that midsize businesses may soon operate on an exabyte scale. ...

Unified Communications Market Set to Explode

The unified communications (UC) market is already fairly robust, but new research shows that it is expected to double in size over the next few years. IT professionals at midsize businesses need to understand the importance of UC, how to ...

BYOD Policy and the January Wave

If the past year taught IT managers anything, it was that the bring-your-own-device (BYOD) phenomenon is here to stay and that adaptation is critical. Despite that fact, many IT leaders continue to struggle with the overall concept and with how ...

2014: The Rise of IT Vulnerabilities

The conclusion of 2013 may leave IT managers thankful that a year so defined by malware, attacks and vulnerabilities has come to an end. However, security researchers are now pointing out that 2014 will have its own share of security ...

Malware Is Not the Biggest Threat to Businesses

After years of hearing about how malware is the one big threat against which every IT department needs to protect itself, new research suggests that directing too much attention toward malicious programs can cause bigger problems to go unchecked. This ...

Lack of Cloud Computing Skills May Hamper Adoption

New research suggests that some good things are in store for the majority of IT departments in the coming year, and IT spending is expected to rise sharply. There has also been some troubling news, however, concerning the growth of ...

Big Data Security Predictions Highlight Successes and Obstacles

A number of recent high-profile security incidents in both the business and political sectors have guaranteed that data security will remain high on everyone's priority list in the coming year. Some new predictions by security experts should give IT managers ...

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