Cloud Computing Offers Text Message Monitoring for Midsize Businesses

By | Jun 5, 2012

As mobile phones and smartphones become prominent in business processes, text messaging is also a way for business employees to communicate. Just like monitoring email messages is necessary for company protection, businesses have also needed a way to monitor text messages in case of data theft or when employees sell company data to a competitor. For midsize businesses, keeping data secure from competitors is an important aspect when entrusting employees with data communications outside of the corporate network.

Ars Technica announced that Uppity, a cloud computing technology company, released a software application that stores and backs up text messages to the cloud. The messages are available to IT managers, who can read the data from anywhere. The cloud storage device can also allow for employees to go back and read old text messages if the phone is stolen or lost.

For consumers concerned about privacy and snooping on private phones, the Uppity software does not run until the business manager or IT manager configures the phone for monitoring. This means that the software can't be installed without the user's consent. If the software is simply installed without being configured, the owner of the phone is prompted to set up the backup software with a username and password.

The application works in the background for Android and BlackBerry phones. However, the iPhone has restrictions for applications that work in the background on text messages. Text messages automatically upload to the cloud server for the Android and BlackBerry phones. Any iPhone user must manually synchronize the data with the cloud hosting server.

For businesses and IT managers concerned with data security, the Uppity service encrypts the data before storing it to the Amazon Elastic Compute Cloud. The encrypted messages must have the private key before they can be read from the cloud host.

With more business employees working on the road and taking work home with them, private business data is more vulnerable to espionage and data leaks. Companies need a way to monitor data to protect corporate interests. Since text messages can contain data and even attachments in the form of images and documents, this new technology protects corporate interests in case data leaks are transmitted outside of the corporate network.

If businesses choose not to store text messages, they should educate users on the importance of encryption and safety when using mobile phones. Users do not always need monitoring, but careful use of a smartphone protects the internal network from data theft.

This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, expertise and solutions they need to become engines of a smarter planet. Like us on Facebook. Follow us on Twitter.

IBM Solution Cloud Computing

Cloud computing can help midsize businesses transform their operations and technology by establishing a flexible, adaptable IT environment to quickly meet changing requirements.

Learn More »

More on This Topic

When Dataviz Confirms the Obvious

By Phil Simon on Sep 29, 2014
It’s easy to geek out on data and dataviz these days. One major potential time-suck:Deadspin Regress. There. You’ve been warned. Of particular interest to me was this recent data visualization of NBA players’ movement created via SportVU. The tool does ...
Topics: MSP, Cloud Computing

Cloud Computing Lessons from Apple

By Phil Simon on Sep 29, 2014
A few years ago, I bought $AAPL near its zenith. True to form, my small purchase singlehandedly sent the stock into an amazing downward spiral, at one point hitting $375. Although the stock has rebounded as of late to $630 ...
Topics: MSP, Cloud Computing

Heading To The Cloud

By TJ McCue on Jul 28, 2014
As some of our readers know, we have embarked on a national roadtrip to explore what’s happening around the USA with 3D printing, scanning, and design. None of it would be possible without the cloud. Not for us, and increasingly, ...
Topics: MSP, Cloud Computing